Posts Tagged ‘Human rights’

By:     Wade Poziomka, Paul Champ & David Baker

Last week, the Supreme Court of Canada issued its decision in Northern Regional Health Authority v. Horrocks, 2021 SCC 423. Since its release, some commentary on this decision has claimed that the jurisdiction of human rights tribunals is ousted in favour of labour arbitrators with respect to unionized employees.

While this may be the case for unionized employees in Manitoba, a careful review of this decision indicates this is likely not the case in other jurisdictions, including Ontario. The Court held that the mere existence of a competing tribunal is insufficient to displace labour arbitration as the sole forum for disputes arising out of collective agreement, but it specifically recognized that an expression of legislative intent can still confer concurrent jurisdiction. Ideally this intent should be explicitly stated, however even absent specific language, the statutory scheme may disclose that intention. This is found at paragraph 33 of the decision, wherein the Court lists some statutory provisions by way of example.  The Court said,

[T]he mere existence of a competing tribunal is insufficient to displace labour arbitration as the sole forum for disputes arising from a collective agreement. Consequently, some positive expression of the legislature’s will is necessary to achieve that effect. Ideally, where a legislature intends concurrent jurisdiction, it will specifically so state in the tribunal’s enabling statute. But even absent specific language, the statutory scheme may disclose that intention. For example, some statutes specifically empower a decision-maker to defer consideration of a complaint if it capable of being dealt with through the grievance process (see, e.g., Human Rights Code, R.S.B.C. 1996, c. 210, s.25; Canada Labour Code, ss. 16(1.1) and 98(3), Canadian Human Rights Act, R.S.C. 1985, c. H-6, ss 41 and 42). Such provisions necessarily imply that the tribunal has concurrent jurisdiction over disputes that are also subject to the grievance process.

The key difference between the Manitoba legislation and human rights statutes in other jurisdictions is the existence of an explicit ‘deferral to another proceeding’ provision. This is highlighted by Justice Karakatsanis’ dissent in Horrocks. The main point of departure for Justice Karakatsanis was her view that section 29(3) of the Manitoba Human Rights Code could and should be broadly interpreted as a “deferral” provision, signaling legislative intent to confer concurrent jurisdiction, even though it did not use same “deferral” language as other statutes.  Justice Karakatsanis found in paragraphs 118-119 of the decision that section 29(3) of the Manitoba Code may be “less explicit than the deferral clauses found in Ontario, British Columbia, and the CHRA”, but that it should be interpreted in the same way. Obviously, and unfortunately for victims of discrimination in Manitoba, the majority of the Court did not agree.

Prior to the Horrocks decision, it was widely accepted in Ontario that the Human Rights Tribunal of Ontario had concurrent jurisdiction with labour arbitrators for human rights disputes arising out of unionized workplaces. To suggest that has changed post-Horrocks, in our view, is simply wrong.

Like the statutes and sections referred to by the majority, and as expressly referenced in the dissent, the Ontario Human Rights Code has a provision which specifically contemplates the deferral of an application. Sections 45 and 45.1 state:

The Tribunal may defer an application in accordance with the Tribunal rules.

The Tribunal may dismiss an application, in whole or in part, in accordance with its rules if the Tribunal is of the opinion that another proceeding has appropriately dealt with the substance of the application..

In our view, the statutory scheme for human rights in Ontario demonstrates legislative intent of concurrent jurisdiction. Most significantly, the Ontario Court of Appeal in Ontario (Human Rights Commission) v Naraine, 2001 CanLII 21234, (2001), 209 DLR (4th) 465 (ON CA) held that the Ontario legislature intended to confer concurrent jurisdiction over human rights matters on labour arbitrators and the human rights tribunal. Referring to the deferral provision in the Ontario Human Rights Code at the time as contemplating concurrency through “synchronized discretion” with labour arbitrators, the Court of Appeal observed that this was evidently the legislature’s intent.  The Court of Appeal highlighted the policy reasons behind concurrency, observing that “there may be circumstances where an individual unionized employee finds the arbitral process foreclosed, since the decision whether to proceed with a grievance is the union’s and not the employee’s.”  The Court of Appeal added that assigning exclusive jurisdiction to labour arbitrators in Ontario could “render chimerical the rights of individual unionized employees.”

We pause to note that the Ontario Court of Appeal’s judgment in Naraine was written by Abella J.A., as she then was, before she was elevated to the Supreme Court of Canada. Since Justice Abella joined in the majority decision in Horrocks written by Justice Brown, it must be assumed that Abella J was not agreeing to overturn herself in Naraine.

Human rights are quasi-constitutional rights belonging to individuals. Should the Human Rights Tribunal of Ontario interpret Horrocks to deny persons in Ontario access to the Tribunal to seek redress for alleged human rights violations, that would effectively strip the individualized nature of these rights from unionized employees.

Grievances are owned by unions, not individuals. Unions can choose whether or not to advance a grievance for a number of reasons, and even when a grievance is advanced, can decide whether to include allegations of human rights breaches or not. The individual has little control over that process, short of the ability to file a complaint against a union for unfair representation. While some unfamiliar with labour law may believe that this is a legitimate option, in practicality, very few unfair representation complaints have been successful because the case law in that area has afforded unions broad discretion in when to advance grievances with very few exceptions.

While unions may have good reason not to advance a grievance where there are legitimate human rights issues at play, we must also recognize that the quasi-constitutional nature of human rights should also afford individuals to be permitted to have those allegations determined by an expert human rights body – the Human Rights Tribunal of Ontario.

While Horrocks may appear definitive at first glance, a careful reading indicates that it has not changed the legal status quo in other provinces.  

Zero Tolerance

2018 has been a significant year so far at the Human Rights Tribunal of Ontario in terms of remedies. Over the past decade or so, damages for compensation for injury to dignity, feelings and self-respect, have traditionally been between $10,000 and $20,000. The high water mark was less than $50,000. Then on May 22, 2015, Vice-Chart Mark Hart issued decision where he awarded $150,000, raising the bar on these damages substantially (click here to read a blog I wrote shortly after O.P.T. v. Presteve Foods Ltd. was released).

After Presteve was released, lawyers, adjudicators and participants in the human rights system were left wondering whether it was an outlier decision given the serious facts, or whether this marked a significant shift in the quantum of awards more generally.

Throughout 2016 and 2017 the general damage awards remained relatively stagnant, creeping up slightly toward a $20,000 average.

Finally, we get to 2018. On January 24, 2018, Vice-Chair Dawn Kershaw (no longer an adjudicator at the HRTO) released A.B. v. Joe Singer Shoes Limited,[i]  and on February 26, 2018, Vice-Chair Maureen Doyle released G.M. v. X Tattoo Parlour.[ii] I will summarize each of these decisions briefly.

A.B. v. Joe Singer Shoes Limited

The Applicant in this case was a single mother who not only worked for Joe Singer Shoes, but also lived in an apartment located above the store. The Applicant made a number of serious allegations against Mr. Singer, including that he made fun of her language skills and her body, made inappropriate comments about her place of origin, and sexually assaulted and harassed her over several years.

Mr. Singer denied the allegations and the case turned on credibility – who did the Tribunal believe on a balance of probabilities? The Tribunal preferred the evidence of the Applicant, finding that she was sexually harassed and solicited not only at work in the store, but also in her apartment. Vice-Chair Kershaw stated at paragraph 143:

I find on a preponderance of probabilities that Mr. Singer sexually harassed and assaulted both in her apartment and in his office which as part of her place of employment. The applicant was vulnerable given she had no family here, was single, lived above the store and English was not her first language. I find that Mr. Singer told the applicant she was stuck, that he had money and would get the best lawyers if she reported him while she would have to rely on community lawyers, and that she stayed because she felt she had no option.

The Tribunal ordered $200,000 in damages for injury to dignity, feelings and self-respect, becoming the highest general damage award ever awarded by the Tribunal.

G.M. v. X Tattoo Parlour

The Applicant in this case was a fifteen year old intern who worked in a tattoo parlour. This was her first job and she aspired to be a tattoo artist in the future. The Applicant alleged that the inappropriate behaviour began as sexual conversation and after two weeks included inappropriate touching and then a solicitation to engage in sex in exchange for money and a tattoo.

The Applicant pled guilty to three criminal charges, including one for sexual assault.

The Tribunal found or the Applicant, noting at paragraph 57:

…the Applicant’s vulnerability was marked. As a minor, working at her first job, she was extremely vulnerable, and I find that this was compounded by the fact that her boss, the individual respondent, was a trusted family friend.

Vice-Chair Doyle stated:

…I am persuaded that this applicant experienced in a profound way, humiliation, hurt feelings, a loss of self-respect, a loss of dignity, a loss of self-esteem and confidence following the events at the tattoo parlour…Prior to her experience with the respondent, she had a love of drawing, and the joy she derived from it has now been taken away from her. She was previously excited about the prospect of a career using her art, in the form of tattoos, considering it to be an honour to have someone commit to wearing her art on their body. She no longer has excitement, or even interest, in a field she previously identified as desirable and one that she wished to pursue as a career…While many teenagers may be expected to change their minds, even several times, regarding their future career choices, the applicant did not have the opportunity to change her mind through a process of discernment: rather, she had her dream taken away from her by the respondent’s actions.

Vice-Chair Doyle ordered $75,000 as compensation for injury to dignity, feelings and self-respect. The award was made jointly and severally against both the tattoo parlour and the owner as an individual (meaning that if the business went bankrupt, the owner would also personally be liable for damages).

Take Away

General damage awards are rising. We are seeing a significant increase in damages for sexual harassment and sexual solicitation. It’s about time. While these are significant award relative to past awards from the Tribunal, they are still too low from a moral perspective. Anyone who believes $75,000 is a fair number to compensate a teenager working in her first job who was sexually harassed and assaulted by her boss (also a family friend), needs to re-evaluate. Most people would not agree that $200,000 is sufficient to compensate an individual who has repeatedly experienced sexual assault over a multi-year period. While these damage awards are exciting in that they signal a substantial increase in the quantum of awards coming out of the Tribunal, they are simply not sufficient in relation to the serious conduct that occurred. Having said that, in G.M., it should be noted that the Applicant was only seeking $75,000 in general damages and Vice-Chair Doyle awarded what was sought.

Another unfortunate fact is that general damage awards in cases involving discrimination on the basis of disability (the majority of cases before the Tribunal) are not markedly increasing. High outlier decisions focusing on sexual harassment and solicitation are positive, but what would be more effective for Ontarians would be an increase in general damage awards across cases involving all of the Code­-grounds to prevent exactly what the Divisional Court has previously cautioned against – that general damage awards should not be so low that they are a mere license fee for employers to discriminate.

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[i] A.B. v. Joe Singer Shoes Limited, 2018 HRTO 107 (Vice-Chair Dawn Kershaw)

[ii] G.M. v. X Tattoo Parlour, 2018 HRTO 201 (Vice Chair Maureen Doyle)

3D Man Showing Like Thumbs Up isolated over white background

O.P.T. v. Presteve Foods Ltd. – Overview of Case

Last week, the HRTO released a landmark decision – O.P.T. v. Presteve Foods Ltd., 2015 HRTO 657. The Respondent, Presteve Foods, hired two migrant workers, properly referred to as temporary foreign workers, into their fish processing plant. A number of allegations of misconduct were raised during the course of their employment against Jose Pratas, the owner of Presteve Foods, which included unwanted sexual solicitations and advances, sexual assault and touching, a sexually poisoned work environment, discrimination on the basis of sex, and reprisal for claiming Code rights.

The findings of fact were extensive and the Tribunal found them to be “unprecedented.” The Tribunal found, amongst other things, that Mr. Pratas forced one employee referred to as O.P.T. to perform fellatio on him on several occasions. Mr. Pratas engaged in intercourse with O.P.T. on a number of occasions. He regularly threatened to send O.P.T. back to her native country (Mexico).

In order to keep her job and avoid deportation, O.P.T. felt she had no other choice but to comply with Mr. Pratas’ sexual demands. O.P.T. was the sole provider for her two children, her husband having been tragically killed previously. Being a temporary foreign worker, O.P.T. was completely dependent upon Presteve Foods. Employers do not require a reason to end a temporary foreign worker’s employment and when that occurs the worker is repatriated to his or her home country without any right to appeal.

$150,000.00 Awarded as General Damages

While this Decision is extremely important in that it recognizes the unique position of vulnerability of temporary foreign workers, it is equally important in that the quantum of damages is unprecedented. Vice-Chair Mark Hart ordered Presteve Foods and Mr. Pratas to pay damages to O.P.T. for compensation for injury to dignity, feelings and self-respect (also known as general damages) in the amount of $150,000.00.

Last year, I wrote a blog article praising a 2013 decision of the British Columbia Human Rights Tribunal, Kelly v. University of British Columbia, where the Tribunal awarded $75,000.00 in general damages. I concluded that blog with hope that Ontario would follow suit and increase their general damage awards. It appears that hope has been realized.

O.P.T. v. Presteve Foods Ltd. is precedent-setting. Even though the award is proportionate to existing HRTO jurisprudence given the unprecedented facts as pointed out by the Tribunal, it is still three times greater than the highest award ordered previously by the HRTO. Two very courageous applicants willing to see the process through, represented by superb legal counsel, and a Vice-Chair with the courage and conviction to break away from the pack and award a meaningful and justified general damage award that has never been seen before in Ontario, has resulted in a decision that I can only hope is the beginning of increased general damage awards across the board. While there will certainly be those who suggest this is an outlier decision given its unique facts, one thing is for certain – the ceiling has been raised.